| Organization |
Date |
| Westmark Enterprises, Inc |
Jul 2020 - Present
Full-time
|
Technical Support Specialist
Providing information technology related first line software and product
support to all internal users and external customers of the company.
Perform quality assurance and release review processes
by following a test plan as outlined by the development team and management
Maintains open lines of communication; customers must receive a response to their query
|
| Paradigm Education Solutions |
Aug 2019 - Jul 2020
Part-time
|
Information Technology Support Specialist
Resolve Technical incidents
Use remote control tool to assist end users when needed
Maintains open lines of communication; customers must receive a response to their query
|